Catering Terms & Conditions
- Delivery charges of: $60 applies for live stations; $60 for buffet; $30 for drop-off buffets.
- Delivery charge of: $25 applies for international bentos.
- Chef hiring charges of $60 (for 3 hours block) applies for all live stations.
- Subject to availability, crepe chef can be hired for $30 per hour/per chef, should your party not end within the three-hour duration for our live stations.
- A surcharge applies for events that fall on Christmas Eve, Christmas Day, New Year's Eve, New Year Day & Chinese New Year period: $35 for live stations and buffets, and $20 for drop-off buffets.
- A surcharge applies for events that fall on other public holidays and eve of public holidays: $25 for live stations and buffet, and $10 for drop-off buffets.
- The last order for live stations and buffets is at 10:00 pm (Late collection charge of $50 for events that end after 10pm/ $100 for events that end after 11pm)
- There will be a surcharge of $50 per hour for events that ends after 12am(midnight)
- There will be an early delivery surcharge of $50 for events that start before 8:30 a.m. and $80 for events that start before 7:30am
- CBD surcharge of $10 for events within CBD/ERP area.
- A surcharge of $15 per level will be levied for venues without lift access.
- If there's a change in venues without lift access during delivery or if no prior information was provided for venues without lift access, a surcharge of $20 per level will be charged.
- A cancellation charge of 50% of the total invoiced amount will be levied for events cancelled 48 hours before the event.
- No refund will be made if order is cancelled on the day of the event itself.
- No refund will be made if order is cancelled after changes or rescheduling of booking date.
- For buffet orders, table set up, chafing dish warmers and full set of disposable cutlery are included.
- For drop-off buffet, food will packed in microwaveable containers/ aluminium trays. No tables & food warmers will be provided. Full set of disposable cutlery and serving utensils are included.
- All prices are subjected to prevailing GST.
- Food pictures are for illustrative purposes only.
- Pre-event site visit are chargeable @ $50/visit
- Saybons will not be held liable for any delays in reply/confirmation due to wrong information provided in the order forms (e.g email address, contact number, delivery/venue/billing address)
- An email and invoice will be sent to you for confirmation once order has been processed. Please check and inform us if there are any discrepancies with the invoice/email. Should we not receive any response from you within three (3) working days, it is understood that everything is considered true and correct.
- Saybons/French Food Factory reserves the right at its sole discretion, to change, modify, add or remove portions of these Terms and Conditions, at any time.
Not sure how Saybons' live crepe station works? Just watch our youtube video!